Terms of service

Last Updated: 29 July 2026

These Terms of Service ("Terms") govern your use of our website, aetholux.com (the "Site"), and any purchases made through the Site.

By using our Site or placing an order, you agree to these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree to these Terms, please do not use the Site.

1. Age Requirement

By using this Site, you confirm that you are at least 18 years old.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not affect the operation, security, or accessibility of the Site.

You must not:

Use the Site in a way that could damage, disable, or impair its operation.
Attempt to gain unauthorised access to any part of the Site, server, or related systems.
Use the Site for fraudulent, misleading, or unlawful activity.

We reserve the right to restrict access to the Site where misuse is suspected.

3. Intellectual Property

All content on this Site, including text, images, logos, graphics, product descriptions, and branding, is owned by Aetholux or used with permission. It is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content from this Site for commercial purposes without our prior written permission.

4. Product Information and Pricing

We aim to ensure that product descriptions, images, pricing, and availability information are presented as accurately as possible. However, errors may occasionally occur.

If we identify an error relating to pricing, product information, or availability, we reserve the right to correct it and, where necessary, cancel or decline an order. If this affects your order, we will contact you using the information provided at checkout.

5. Orders and Payments

All prices on the Site are listed in British Pounds (GBP / £).
Payment must be completed in full at checkout before an order can be processed.
All payments are handled securely through third-party payment providers. We do not store your full card details.
We reserve the right to decline or cancel an order where a product is unavailable, payment cannot be authorised, or there is reason to believe the order is not legitimate.

6. Shipping and Returns

Please refer to our Shipping Policy and Return & Refund Policy for full details regarding shipping times, delivery, cancellations, returns, and refunds. These policies form part of these Terms.

7. Account Responsibility

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login details and for any activity carried out through your account.

If you believe your account has been accessed without your permission, please contact us promptly.

8. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Subject to the above, and to the extent permitted by law, we are not liable for indirect or consequential loss arising from the use of the Site or the purchase of products.

Our total liability in connection with any order shall not exceed the amount paid for that order.

Nothing in these Terms affects your statutory rights under applicable consumer law, including your rights under the Consumer Rights Act 2015.

9. Indemnity

You agree to be responsible for any losses, costs, or expenses we reasonably incur as a result of your breach of these Terms or your unlawful misuse of the Site.

10. Third-Party Links

The Site may contain links to third-party websites or services for your convenience. We are not responsible for the content, availability, or privacy practices of those third-party websites.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, or legal obligations. Any updates will take effect once posted on this page, and the latest version will always be available here with the last updated date at the top.