Billing Terms and Conditions

Last Updated: 29 July 2026

These Billing terms and conditions apply to all orders placed within the United Kingdom and explain how payments are handled when you place an order with Aetholux. By placing an order with us, you agree to the terms given below.

1. Accepted Payment Methods

We accept the following payment methods:

Credit and Debit cards: Visa, MasterCard and American Express
Digital wallets: Apple Pay, Google Pay, and Shop Pay

All payments are processed in British Pounds (GBP / £).

2. Payment and Order Processing

Payment must be completed in full at the time of checkout.
Orders will only be processed once payment has been successfully authorised.
If a payment is declined, unsuccessful, or cannot be verified, the order may not be accepted or processed.

3. Pricing and Currency

All prices shown on our website are listed in British Pounds GBP (£) and include any applicable VAT in accordance with UK pricing regulations.
Prices may be updated from time to time.
The price shown on the product page is the final price that will be charged; there are no additional fees or charges at checkout.
We offer free shipping on all UK orders.

4. Payment Security

We use SSL encrypted checkout and trusted third-party payment providers to help protect your payment information during checkout.

We do not store, access, or retain any card details on our servers.

5. Refunds and Payment Disputes

Refunds are handled in accordance with our Return & Refund Policy and will be issued to the original payment method used for the order.

If you experience any issue with your order or payment, please contact us at support@aetholux.com and we will do our best to assist you.

We reserve the right to review and respond to payment disputes or suspected unauthorised transactions where necessary.

6. Fraud Prevention and Order Review

To help prevent fraud and protect customers, we reserve the right to review, place on hold, or cancel any order where unusual, inaccurate, or suspicious payment activity is identified.

In some cases, we may request additional information if a payment is flagged for review by our payment provider or internal security checks.

7. Updates to This Policy

We may update this Billing Policy from time to time to reflect changes in our payment methods, billing practices, or legal obligations. The latest version will always be posted on this page.